Plesk Site Preview Not Working

Mattias Geniar, Friday, November 7, 2008 - last modified: Tuesday, October 28, 2008

You can use Plesk's "Site Preview" button to test websites, before DNS has propagated thoroughly, to see if the hosting is set up without problems. There are odd occasions where this Site Preview button fails to work. If you try it, and are greeted with a "You see this page because there is no Web site at this address."-message, it could be one of several things.

You see this page because there is no Web site at this address.

1) Did you rename/overwrite the index.html file in the public directory (httpdocs)? This is the page Plesk shows by default.

2) If you did, and are sure the website is uploaded properly, you can try to disable the domain, and re-enable it. After this, site-preview might work again.

3) If you see a 404 error -- page not found, you can try to edit the config-file, as described here.

There are problably a bunch of other possibilities, and reasons, why the Site Preview doesn't work. If you have experienced something similar, please share.



Hi! My name is Mattias Geniar. I'm a Support Manager at Nucleus Hosting in Belgium, a general web geek & public speaker. Currently working on DNS Spy & Oh Dear!. Follow me on Twitter as @mattiasgeniar.


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Comments

Orange County SEO Saturday, January 16, 2010 at 01:11 - Reply

I have experienced the same problem that you described with Plesk 8.6. I read in a forum that a workaround to the site preview is simply to point the browser to the IP address where the domain resides. You can preview the site that way.


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