Redis: OOM command not allowed when used memory > ‘maxmemory’

Mattias Geniar, Monday, May 16, 2016

If you're using Redis, you can find your application logs start to show the following error messages:

$ tail -f error.log
OOM command not allowed when used memory > 'maxmemory'

This can happen every time a WRITE operations is sent to Redis, to store new data.

What does it mean?

The OOM command not allowed when used memory > 'maxmemory' error means that Redis was configured with a memory limit and that particular limit was reached. In other words: its memory is full, it can't store any new data.

You can see the memory values by using the redis CLI tool.

$ redis-cli -p 6903> info memory
# Memory

If you run a Redis instance with a password on it, change the redis-cli command to this:

$ redis-cli -p 6903 -a your_secret_pass

The info memory command remains the same.

The example above shows a Redis instance configured to run with a maximum of 3GB of memory and consuming all of it (=used_memory counter).

Fixing the OOM command problem

There are 3 potential fixes.

1. Increase Redis memory

Probably the easiest to do, but it has its limits. Find the Redis config (usually somewhere in /etc/redis/*) and increase the memory limit.

 $ vim /etc/redis/6903.conf
maxmemory 3gb

Somewhere in that config file, you'll find the maxmemory parameter. Modify it to your needs and restart the Redis instance afterwards.

2. Change the cache invalidation settings

Redis is throwing the error because it can't store new items in memory. By default, the "cache invalidation" setting is set pretty conservatively, to volatile-lru. This means it'll remove a key with an expire set using an LRU algorithm.

This can cause items to be kept in the queue even when new items try to be stored. In other words, if your Redis instance is full, it won't just throw away the oldest items (like a Memcached would).

You can change this to a couple of alternatives:

# MAXMEMORY POLICY: how Redis will select what to remove when maxmemory
# is reached? You can select among five behavior:
# volatile-lru -> remove the key with an expire set using an LRU algorithm
# allkeys-lru -> remove any key accordingly to the LRU algorithm
# volatile-random -> remove a random key with an expire set
# allkeys->random -> remove a random key, any key
# volatile-ttl -> remove the key with the nearest expire time (minor TTL)
# noeviction -> don't expire at all, just return an error on write operations
# Note: with all the kind of policies, Redis will return an error on write
#       operations, when there are not suitable keys for eviction.
#       At the date of writing this commands are: set setnx setex append
#       incr decr rpush lpush rpushx lpushx linsert lset rpoplpush sadd
#       sinter sinterstore sunion sunionstore sdiff sdiffstore zadd zincrby
#       zunionstore zinterstore hset hsetnx hmset hincrby incrby decrby
#       getset mset msetnx exec sort

In the very same Redis config you can find the directive (somewhere in /etc/redis/*), there's also an option called maxmemory-policy.

The default is:

$ grep maxmemory-policy /etc/redis/*
maxmemory-policy volatile-lru

If you don't really care about the data in memory, you can change it to something more agressive, like allkeys-lru.

$ vim /etc/redis/6903.conf
maxmemory-policy allkeys-lru

Afterwards, restart your Redis again.

Keep in mind though that this can mean Redis removes items from its memory that haven't been persisted to disk just yet. This is configured with the save parameter, so make sure you look at this values too to determine a correct "max memory" policy. Here are the defaults:

#   In the example below the behaviour will be to save:
#   after 900 sec (15 min) if at least 1 key changed
#   after 300 sec (5 min) if at least 10 keys changed
#   after 60 sec if at least 10000 keys changed
#   Note: you can disable saving at all commenting all the save lines.

save 900 1
save 300 10
save 60 10000

With the above in mind, setting a different maxmemory-policy could mean dataloss in your Redis instance!

3. Store less data in Redis

I know, stupid 'solution', right? But ask yourself this: is everything you're storing in Redis really needed? Or are you using Redis as a caching solution and just storing too much data in it?

If your SQL queries return 10 columns but realistically you only need 3 of those on a regular basis, just store those 3 values -- not all 10.

Hi! My name is Mattias Geniar. I'm a Support Manager at Nucleus Hosting in Belgium, a general web geek & public speaker. Currently working on DNS Spy & Oh Dear!. Follow me on Twitter as @mattiasgeniar.

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Fernando Hamasaki de Amorim Friday, September 7, 2018 at 08:24 - Reply

Thanks for the article, it helped me yesterday.

Dion Rivera Saturday, December 1, 2018 at 01:11 - Reply

Increasing the maxmemory setting fixed my issue as well. Thanks for the article.

Giuseppe Thursday, January 24, 2019 at 12:50 - Reply

Hi ,
thanks for the guide!
I have a strange problem with Redis and magento.
Even if the maxmemory limit is not reached, with volatile-lru, sessions expire and it kicks me out of backend and empty carts.
Any idea?

Damien 4thwhale Friday, January 25, 2019 at 21:33 - Reply

Hello, I’ve been using maxmemory_policy: allkeys-random and no save to disk.

I keep getting the “OOM command not allowed when used memory > ‘maxmemory’”

I just raised the max memory limit to 700mb.

Any idea why I’m still getting the error? Any help appreciated. thanks a lot.

I’m using Symfony 2.8 with Doctrine 2.5 and Redis 5.0.3

Luzia Sunday, April 21, 2019 at 21:01 - Reply

Está tendo esta mensagem quando tento abrir arquivo, como entro neste redis?

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