If you’ve used Plesk for long enough, you’ll eventually run in to the dreadfull “This address no longer accepts mail.” message bounces. Even though the mail folders exist on the server, and in Plesk, mail won’t be delivered to that address. Let’s fix that.
First of all, make sure the mailboxes exist.
[root@vps]# cd /var/qmail/mailnames/<domain>/<mailboxname>
If it doesn’t, then you can safely delete the mailbox you see in Plesk, and re-create one. This can occur when you create a mailbox, but for some reason qmail can’t actually create it. Plesk thinks it’s created, thus adds it to its internal database, and you think it exists. Well, it doesn’t :-) .
Another way to fix invalid mailboxes, is to run the Plesk qmail utility. This will check all the qmail config files, and rebuild them according to the Plesk database. This will also fix the Spamassasin config files.
[root@vps]# /usr/local/psa/admin/sbin/mchk ---with-spam
Here’s a list of other possible parameters, you can use it to check only mailboxes (without spamassasin), or only spamassasin (without the mailboxes).
[root@vps sbin]# ./mchk
Usage: mchk [OPTION]
Restore settings for all mailboxes.
--without-spam [--daemon-mode]
restore all settings except for SpamAssassin configuration
--with-spam [--daemon-mode]
restore all settings
--spam-only [--daemon-mode]
restore only SpamAssassin settings
Other error messages that could indicate this problem (but which might as well mean something entirely different, just for fun) are:
- Hi. This is the qmail-send program at
. I’m afraid I wasn’t able to deliver your message to the following addresses. This is a permanent error; I’ve given up. Sorry it didn’t work out - Sorry, no mailbox here by that name. (#5.1.1)