Is Your GMail Notifier Suddenly Broken?

Mattias Geniar, Wednesday, August 13, 2008 - last modified: Saturday, August 21, 2010

*Update 17/2/2010*: GMail recently enabled this HTTPs connection by default, so please read on for the fix!

You've probably just enabled the latest setting in Gmail: Always use HTTPs. (But good news, there's a fix!)

Though this setting is advised (as it is more secure, and less vulnerable to Cross Site Scripting or XSS), it has the downside of disabling your GMail notifier. It will spill out "An error has occured. Cannot connect to your mailbox. Service temporarily unavailable."- alerts instead of notifying you of new messages.

Yet I can't image it would take long for Google to prepare a fix for this.

More information on the "Always use https" can be found in the GMail blog.

*Update*: They've added a quick fix for this issue, where a registry setting is altered so the Notifier retrieves your e-mail from the HTTPs site, instead of the HTTP site. More information, see the comments!



Hi! My name is Mattias Geniar. I'm a Support Manager at Nucleus Hosting in Belgium, a general web geek & public speaker. Currently working on DNS Spy & Oh Dear!. Follow me on Twitter as @mattiasgeniar.

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Comments

David Friday, August 15, 2008 at 00:45 - Reply

Was having this problem and stumbled upon this patch that fixes the issue. Notifier is now working perfectly with https enabled.

http://mail.google.com/support/bin/answer.py?hl=en&answer=9429


Matti Friday, August 15, 2008 at 13:00 - Reply

Awesome, that works ! :-)

It just changes a registry setting, where it used to refer to http://, it now retrieves mail from the https:// version.

Here’s the record that is changed:
[HKEY_CURRENT_USER\Software\Google\Gmail\Flags]
“url”=”https://mail.google.com/mail/”


nascent Wednesday, September 3, 2008 at 04:22 - Reply

Thanks a lot for this https mention I found this site googling the error message. Didn’t put the https setting at the time of this error occuring.

I don’t get why they haven’t updated gmail notifier or put the patch on the gmail notifier page.


Marco Friday, September 19, 2008 at 07:59 - Reply

thank you very much, i found your blog googling for a Notifier fix. now all works fine.


Utku Monday, March 30, 2009 at 03:01 - Reply

thanks from Turkiye


arianna Monday, November 16, 2009 at 15:46 - Reply

Thank you!!! I could not figure out for the life of me what was going on. I appreciate the link. :)


jared Wednesday, December 23, 2009 at 00:05 - Reply

thanks for this, changed the registry value myself, crazy that this is still a problem over a year later!


Matt Morrish Sunday, December 27, 2009 at 14:25 - Reply

@Matti
When I click on “notifier_https” all my computer does is bring up
“[HKEY_CURRENT_USER\Software\Google\Gmail\Flags]
“url”=”https://mail.google.com/mail/” on the notepad. So what’s the next step to install this patch??


Matti Sunday, December 27, 2009 at 15:17 - Reply

@Matt; try to find some info on “regedit” (start > run > regedit), find the key, and change the website URL to the new HTTPs version.


JF Tuesday, January 19, 2010 at 14:36 - Reply

Thanks for the reg. fix.

The key didn’t exist for me, but adding a string value did the trick.


Kurt Friday, February 5, 2010 at 15:14 - Reply

This worked for me, I had to add the key though.

It looks like with google’s recent change to require https after the china issues it broke gmail notifier which seems to have been using http?

Google wheres a patch for this???


vasek7 Tuesday, February 9, 2010 at 15:51 - Reply

Don’t forget to modify path on 64 bit Windows:

[HKEY_CURRENT_USER\Software\Wow6432Node\Google\Gmail\Flags]
“url”=”https://mail.google.com/mail/”


hosisis Saturday, April 30, 2011 at 19:37 - Reply

10x man :D it’s working now


morrieD Monday, July 25, 2011 at 23:38 - Reply

Still works in 2011! Had to add the url key manually though, as it didn’t already exist.


Chris Tuesday, August 2, 2011 at 21:29 - Reply

Can’t believe its almost 4 years down the road from them inplementing the HTTPS option and the notifier still isn’t fixed or had the option for the program.


Jack McKalling Wednesday, September 21, 2011 at 16:45 - Reply

And then it all stops. I’ve had the same problem as mentioned before, was glad I found the patch, but it did squad. As soon as I changed my Gmail to use https, Notifier gets broken.

I used to fix the problem by refreshing IE’s authentication, but now, that doesn’t work. I applied this patch, but that didn’t work. I restarted my pc, I killed explorer.exe and restarted again to refresh the registry, I restarted Notifier, I even reverted back to normal http, but guess what, it didn’t work…


Tom_T Thursday, November 3, 2011 at 20:50 - Reply

Two comments:

1. Thanks so much for this tip! I had to add the corresponding string value to my registry but once I did (and restarted Gmail Notifier) it worked just fine again.

2. I CANNOT BELIEVE that this issue has not been resolved by Google after almost three years. Simply astonishing.


thomas Sunday, December 18, 2011 at 09:30 - Reply

thank you sooo much for this fix. I thought uninstalling it would fix the prob but nope. just a simple Google search(of course) and i came to your wonderful website for the fix :D I am a happy camper now.


tetraetila® Friday, January 13, 2012 at 18:08 - Reply

Ok! This work for me. Thanks…


Muhammad Hossain Wednesday, November 7, 2012 at 17:27 - Reply

Thank you very much.


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